Refund & Happiness Guarantee
Digital goods are non-refundable by default. Because every Mindwoods product is an instant digital download you keep forever, digital purchases are, as a baseline, non-refundable.
Our 30-Day Happiness Guarantee (offered voluntarily on top of that). We’d rather earn your trust than keep your money. Try the bundle for 30 days. If you don’t feel it’s helping your family — or even if you download it and never print a single page — you pay nothing. This guarantee covers your satisfaction, not specific outcomes for your child.
How to request a refund. Email support@mindwoods.com within 30 days of purchase and let us know you’d like a refund. No forms, no hoops. We respond quickly and refund the amount you paid (including any processing fee). You keep all the files.
Cancellation. If you ever sign up for an optional ongoing plan, you can cancel at any time, as easily as you signed up — just email us or use the cancel link in your account. Cancellation stops any future charges.
EU / UK customers.Where the law gives you a 14-day cooling-off right for digital purchases, that right applies. By downloading immediately you may waive it; either way, our 30-day guarantee above is more generous, so you’re covered.
Operated by Transcenda Brands LLC, 30 N Gould St Ste R, Sheridan WY 82801 · support@mindwoods.com